Extreme Networks

On October 13, one of our SR2348P switches says it disconnected and is offline; however, this is the first switch in a daisy chain line and nothing has gone offline.  When I go to the device and look at the individual ports, it shows devices connecte...

My Legacy entitlement keys expired this week.  I do have current entitlements for my account after linking to the extreme portal.  My question is how do I get those to be active?  Under my license information I am showing 46 available, but 0 devices ...