We have AP 150 with os 10.0r7a. AP gets disconnected fm cloud & does not work. Switch interface is up but can not ping to device. Consoling gives blank screen. After shut/ no shut from on switch interface AP boots properly for some time & goes down a

[m_idris]

19-10-09 18:52:16 notice -ah_cli_ui: security: Admin "<admin>" successfully logged in

19-10-09 18:52:03 err   ah_dcd: wifi1: A high interference alert was raised.

19-10-09 18:52:03 err   ah_dcd: wifi0: A high interference alert was raised.

19-10-09 18:51:50 err   crond[3691]: time disparity of 42078 minutes detected

19-9-10 13:33:34 err   ah_scd: aaa: ah_radsec_cddt_send_elct_msg:error happen when send msg.

19-9-10 13:33:33 err   ah_scd: aaa: ah_radsec_cddt_send_elct_msg:error happen when send msg.

19-9-10 13:33:26 notice ah_top: system: System is initialized

19-9-10 13:33:05 notice snmpd: add community "hivecommunity" to security list

19-9-10 13:32:46 notice last message repeated 8 times

19-9-10 13:32:46 notice fed: switching: The MAC policy "<ABC-MAC>" was modified

19-9-10 13:32:46 notice fed: switching: A new MAC policy, "<ABC-MAC>", was added

19-9-10 13:32:46 notice last message repeated 4 times

19-9-10 13:32:46 notice fed: switching: The MAC policy "<XYZ-Mac-Filter>" was modified

19-9-10 13:32:46 notice fed: switching: A new MAC policy, "<XYZ-Mac-Filter>", was added

19-9-10 13:32:46 notice ah_scd: devmgmt: The time zone for the device was reset to <GMT+4:00>

19-9-10 14:15:05 err   amrp2: system: send event "statistics recv event to amrp"(107) with size 5996, exceed the threshold 6000, ohhhhhh!

19-9-10 14:10:17 notice -ah_cli_ui: security: Admin "<admin>" successfully logged in

[m_idris]

That is the version on the AP.

PRIM-GF2_W08#show vers

Copyright (c) 2006-2019 Aerohive Networks, Inc.

Version:      HiveOS 10.0r7a build-232353

Build time:     Tue Aug 6 04:00:57 UTC 2019

Build cookie:    1908052100-232353

Platform:      AP150W

Bootloader ver:   v0.0.4.3f

TPM ver:      v1.2.66.4

Uptime:       0 weeks, 1 days, 1 hours, 21 minutes, 49 seconds

Below is the Screen shot from web page for that AP

[m_idris]

Hi Sam,

I did and pulled the tech data. PFA. Thanks.

[samantha_lynn]

Could you enable those debugs, replicate the issue, then pull tech data so I can review the logs and let you know what I find?

[m_idris]

Thanks for your kind response. I pushed the policy again to check if that affects this AP. I found the update failed(device update failed). But the AP is still up even after an hour after the push? Why the policy update is failing?

[samantha_lynn]

The debugs will populate in the buffered log of the AP. This guide reviews how to enable CAPWAP debugs: https://thehivecommunity.aerohive.com/s/article/CAPWAP-debugs