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We seem to have a issue with users with a Iphone cannot connect to the Guest Wifi network.. they enter the password but the "accept" portal page does not show up users with Android dont have this issue

We seem to have a issue with users with a Iphone cannot connect to the Guest Wifi network.. they enter the password but the "accept" portal page does not show up users with Android dont have this issue

hpatel
New Contributor

‎06-18-2019 05:26 PM

We seem to have a issue with users with a Iphone cannot connect to the Guest Wifi network.. they enter the password but the "accept" portal page does not show up users with Android dont have this issue
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3 REPLIES 3

hpatel
New Contributor

‎06-19-2019 02:10 PM

Also it seems to just drop the connection as well


Hitesh Patel
IT Technician II
VelocityEHS
586 Argus Road, Suite 300
Oakville, ON L6J 3J3
Direct: 1.289.813.7169
Email: [email protected]
Visit us at: www.EHS.com<> | www.msdsonline.com<> | www.humantech.com<>

[cid:01_1ff9b807-40b9-4a05-8a24-a46263bcb478.png]

[cid:02_8086935c-0634-446c-b5f7-35ef15537bec.png]

Check out our award-winning EHS mobile app at www.EHS.com/mobile-apps<>.

Notice: Copyright© 2019, VelocityEHS. All rights reserved. VelocityEHS®, MSDSonline® and Humantech® are proprietary trademarks of VelocityEHS. This email, including any attachments, may contain confidential information and may not be redistributed without permission. If you are not the intended recipient, please immediately notify the sender by phone or reply-email, and delete it and all its contents from your system.
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hpatel
New Contributor

‎06-19-2019 02:05 PM

So looks like it's not only our guest but the main wifi as well


Hitesh Patel
IT Technician II
VelocityEHS
586 Argus Road, Suite 300
Oakville, ON L6J 3J3
Direct: 1.289.813.7169
Email: [email protected]
Visit us at: www.EHS.com<> | www.msdsonline.com<> | www.humantech.com<>

[cid:01_1ff9b807-40b9-4a05-8a24-a46263bcb478.png]

[cid:02_8086935c-0634-446c-b5f7-35ef15537bec.png]

Check out our award-winning EHS mobile app at www.EHS.com/mobile-apps<>.

Notice: Copyright(c) 2019, VelocityEHS. All rights reserved. VelocityEHS(r), MSDSonline(r) and Humantech(r) are proprietary trademarks of VelocityEHS. This email, including any attachments, may contain confidential information and may not be redistributed without permission. If you are not the intended recipient, please immediately notify the sender by phone or reply-email, and delete it and all its contents from your system.
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samantha_lynn
Esteemed Contributor III

‎06-19-2019 01:09 PM

iOS devices have a built in captive web portal assist function that generally brings up the CWP right away. Since that doesn't seem to be activating, could you try opening a browser and trying to navigate to any external address (ex. google.com) to see if this redirects you to the CWP?

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GTM-P2G8KFN