Why is AP130 throughput so low

[aarons]

A couple months ago, I set up a new AP130 on my network with the hopes that I could take better advantage of our gigabit Internet. Ever since I set up and configured the access point though, I am lucky to get 100 Mbps. I ran tools on an iPhone 6S and a laptop computer (both with Wireless AC support) and they both have always given me a maximum data rate of 173 Mbps.

I've tried everything such as creating a Wi-Fi network to only run on 5 GHz, turned the transmission power to the top, etc. but nothing seems to work. I ran the "show int" command and it says that it is receiving a 1000 Mbps connection full duplex from my switch.

Is there anything else that anyone recommends trying? It would be much appreciated!

[samantha_lynn]

Would you be able to send tech data from an AP with low throughput so we can start troubleshooting this with you? If you'd like to send that to me directly, my email is communityhelp@aerohive.com.

These guides review how to get tech data, depending on which HiveManager platform you are using:  

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic 

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager 

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI