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Is there any plan to provide updated release notes for IQ Engine versions

Is there any plan to provide updated release notes for IQ Engine versions

w1f1n00b
Contributor II

Maybe I’m just missing something but as far as I can find these release notes are static and not kept up to date with known issues

example - https://docs.aerohive.com/330000/docs/help/english/documentation/6.5r12_HiveOS_ReleaseNotes.pdf

I learned today via a GTAC ticket, that there is currently an open CFD for the very issue I submitted a ticket for.

I’ve spent time investigating, troubleshooting, collecting documentation and submitting a ticket only to be told it’s a known issue and will be fixed in the next release. Why not publish known CFD’s for firmware so I don’t have to waste time on known issues?

21 REPLIES 21

w1f1n00b
Contributor II

hey @Sam Pirok, is anyone on the extreme side still looking to improve documentation?

This weeks documentation spreadsheet included this article documenting CFD-7525 which it states was resolved in 10.4r4. However the 10.4r4 release notes, don't mention it.  It's really hard to trust upgrading firmware when I know there are known problems that go undocumented so often.

Was surprised to see ​Adam's comment above go unnoticed as well considering how many CFDs he listed.

w1f1n00b
Contributor II
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Adam13
New Contributor
I'm going to resurrect this post since it's still an issue, I don't see others asking the question but it's coming up two years without being looked at.

Currently I have cases open involving, CFD-7223, CFD-7276, CFD-7332, CFD-7344, CFD-7396 and CFD-7525.

I upgraded firmwares to 10.4.3 last week which brought our network to a halt, I didn't get enough captures prior to turning SDR off so now I may be out of luck on finding the reasoning. As I've been logging tickets to find a cause I have been checking the known issues webpage (as previously discussed in this post) and I see the same problem still exists where CFDs are not being added. Known and resolved issues

We should have the page updated with CFDs as investigations are being done, I'm sure others are like myself and spend time troubleshooting and getting information prior to opening a ticket, if we could see CFDs others have found it would save our time and point us in the right direction.

Also why are we the ones testing dodgy firmware releases when it's marked as the stable recommended firmware?

w1f1n00b
Contributor II

This latest firmware (10.0.10.1 / 10.0r10 ) is a great example of the breakdown that is happening due to the lack of efficient documentation/communication channels. Not trying to twist any knives here, just wanting to point out how this is negatively effecting customers on the day-to-day

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