Adam, My experience has been equally frustration. I've been using XIQ for over three years now, and many of the bugs that have been haunting me since the very beginning (sorting issue, random errors, missing/truncated info, inaccurate info, cloud config groups, objects that can't be deleted etc) took years to resolve or are still ongoing. I still don't use DFS, WIPs or 802.11r as GTAC will often suggesting those be turned off for troubleshooting as well as requiring the latest firmware be applied. I won't use the latest firmware until there is at least some feedback and confidence from the community that it doesn't cause major issues, which has happened more than once with firmware in the past. Even then I cautiously start with a small handful of APs to test in my environment before doing a more widespread push. I understand that bugs will happen, and documentation is tricky, but I also believe the community here has clearly shown that there is urgent need for improvement on how this info is communicated, and the time frame for resolution of major issues.
