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Another in use by VIQ topic...

Another in use by VIQ topic...

openmailbox66
New Contributor

I have recently acquired an AP230 and after speaking with the previous owner, he hasn’t removed the unit from his VIQ due to an expired license. Can I get this freed up for reuse on my Cloud IQ Connect acc? The serial # is 02301407220775

 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Thanks for the mention @StephanH!

@openmailbox66, that AP should now be free to add to your inventory. 

 

If you’d rather reach out directly in the future, the new community support email is community@extremenetworks.com.  

 

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5 REPLIES 5

openmailbox66
New Contributor

Guys, you’re the best. Thanks for the assist and @Sam Pirok cheers for freeing that AP up and email info, much appreciated 🙂

SamPirok
Community Manager Community Manager
Community Manager

Thanks for the mention @StephanH!

@openmailbox66, that AP should now be free to add to your inventory. 

 

If you’d rather reach out directly in the future, the new community support email is community@extremenetworks.com.  

 

StephanH
Valued Contributor III

@Sam Pirok  can help you with your AP, I think.

Regards Stephan

StephanH
Valued Contributor III

Hello,

the community and support where moved. You are here in the right place for community support.

Some information here:

https://www.extremenetworks.com/aerohive-support-transition/

Regards Stephan
GTM-P2G8KFN