management crash issues at Enterasys B5G124-48

[Go_Redes]

I have a problem: management crash issues at Enterasys B5G124-48

The switch still works, but only the management crashes. I can connect via telnet and ssh, but on the Netsight Console its still out. Can anyone help me to solve this problem?

There´s no problem about the temperature or system process.

Equipment:

 UNIT 1 HARDWARE INFORMATION
        ---------------------------
        Model:                          B5G124-48P2
        Serial Number:                  11440006225H
        Vendor ID:                      0xbc00
        Base MAC Address:               20:B3:99:29:AC:16
        Hardware Version:               BCM56514 REV 1
        POE Board Version:              0.0
        FirmWare Version:               06.71.02.0008
        Boot Code Version:              02.02.51
        POE Version:                    2_1

[Go_Redes]

Is this the only switch that has this problem? Are others working fine? Do they maybe have another firmware?

Answer: Yes, it´s the only equipment. Most of my equipments have this version of firmware.

If I understand it correctly, this problem only occurs sometimes and is not always the case?

Answer: The problem occurs sometimes, but data and voice still work, just the management that fails.

Best regards,

Joao Barbosa

[Stefan_K_]

Well, this is even older than your switch firmware. 🙂  (current Version is NetSight 8.5)

Is this the only switch that has this problem? Are others working fine? Do they maybe have another firmware?

If I understand it correctly, this problem only occurs sometimes and is not always the case?

[Go_Redes]

[Go_Redes]

In addition:

Use the command “show snmp counter”, does this give any hint? e.g. usmStatsWrongDigst, usmStatsUnknownEngineId?

Answer: Both are increasing from time to time

Best regards,

Joao Barbosa