Ridgeline 4.0 installation problem: Problem in Database creation

[EtherNation_Use]

Create Date: Jul 9 2013 1:07PM

Hi,

My problem is very easy to describe:

I can't install Ridgeline 4.0 because it always finish installation with the following message:

Problem in Database creation
Database Creation:
Ridgeline 4.0 installation could not be continued because
Ridgeline 4.0 database creation has failed. Exit code: 0

Host OS: Windows 7 Pro 64b (fresh install)

I tried to install the 32 et 64b version of Ridgeline 4.0: same problem.

EDIT:
I tried to install Ridgeline 4.0 32b on the Windows XP mode (Virtual PC) on the same host:
Installation is working fine !

The problem seem to be only with Windows 7 Pro 62b

Any idea ?...
(from Lauville)

[EtherNation_Use]

Create Date: Jul 11 2013 8:00AM

Hi,

Please to know that Ridgeline is working fine with VM under CentOS, but I bought 3 licenses of Ridgeline 4.0 and I MUST install them on Windows 7 Pro 64b (Ridgeline 32 or 64, don't mind..)

I can read in "Ridgeline_4.0_Install_Note.pdf" :
The Ridgeline software can be installed on systems running Windows Vista, XP, Windows 2003 server, Windows 2008 server, or Windows 7 (Ridgeline 32-bit version only) or on systems running Red Hat Enterprise Linux version 5.

But it can't be installed on Windows 7 64b or Windows 2008 R2 !

Does it mean that Ridgeline can only be installed on Windows 7 32b ? Impossible to known !

Quality Control on Extreme Networks softwares seems to be VERY FAUTLY !

BR
Lauville

(from Lauville)

[EtherNation_Use]

Create Date: Jul 10 2013 11:52AM

I work several years with Ridgeline 3.1 in a virtual machine with linux CentOS and have tested Ridgeline 4 also in a linux box - it works fine.

If Ridgeline in a virtual linux box you has more flexibility with linux (e.g. cli, tftp, scp) and the virtual envoriment (e.g. snapshot).

Regards,
Elwood (from Peter_Eschholz)

[EtherNation_Use]

Create Date: Jul 10 2013 11:42AM

Hi,

we have the same problem with a installation on a new windows 2008 R2 server.

Any news or updates??

BR
Rene
(from rene.schmid)