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SamPirok
Community Manager Community Manager
Community Manager

Summary:

A change was made to the PoE controller which requires a minimum software version of EXOS 30.4. This affects newer revisions of the X450-G2 and X460-G2 models that have an updated PoE Controller. 

Customers attempting to install an EXOS version prior to 30.4 will experience this error: 

 

Switch..............................................................................................................................................................................
Error: Failed to download image - summitX-22.6.1.4-patch1-8.xos does not include compatible PoE controller support.
See the User Guide for information on installing a newer software release. See the Hardware/Software Compatibility and Recommendation Matrices to verify the supported release

 

This link takes you to the full field notice, a list of products affected, and how to tell if your device specifically is affected: https://extremeportal.force.com/ExtrArticleDetail?an=000094220

GTM-P2G8KFN