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Captive portal redirection does not work

Captive portal redirection does not work

Georg
New Contributor

I have the problem that unauthenticated clients are not automatically redirected to the internal captive portal page of the XCA, but they can access the page when they type in the IP address of the XCA.

I already tried this with many different clients.

What can be the cause of this problem?

In the Identify world there were several options to trigger the automatic redirection, but on the XCA i have no clue what is required to let this work.

The Setup is:

VE6120 Small

Version 04.76.04.0005

AP310i Access-Points

1 ACCEPTED SOLUTION

SantM
New Contributor III

@Georg I did upgrade to the version 04.76.04.0005, created new network and new CP. It worked fine for me. Captured packets in AP and checked how it works in general. Seems that AP does some checks with DNS and does temporary redirection before it contacts XCA.

Client ip: 192.168.201.27

DNS : 192.168.100.115

XCA : 192.168.100.131

 

16c8be149e594f669ac7fe80eb850b68_ab2bda53-5b59-4771-b149-a9cd5f3f43c6.png

 

View solution in original post

26 REPLIES 26

SantM
New Contributor III

@Georg Nice to hear that your problem is resolved. 🙂

@Tomasz Thanks for the article. It clarifies the issue.

Tomasz
Valued Contributor II

Hi Georg,

 

For future reference, if you care about automatic redirection to a captive portal, it’s about man-in-the-middle: https://success.tanaza.com/s/article/How-Automatic-Detection-of-Captive-Portal-works

Otherwise, a browser can be opened and some FQDN or IP can be issued. For IP it’s straightforward, HTTP Request gets HTTP Redirect in return as you see on Santosh’s screenshot. For FQDN it will require DNS access as an underlying IP address has to be known before generating HTTP request to some IP address.

From what I see you have B@AP and that’s how it works then (see a redirect in Santosh’s example came from another IP than XCA).

 

Hope that helps,

Tomasz

Georg
New Contributor

Santosh you are awesome!

It works now! I didnt know that the AP needs to have Access to the DNS-Server.

In the Identify world, only the controller needs to have internet connection.

Thank you so much!

SantM
New Contributor III

@Georg I did upgrade to the version 04.76.04.0005, created new network and new CP. It worked fine for me. Captured packets in AP and checked how it works in general. Seems that AP does some checks with DNS and does temporary redirection before it contacts XCA.

Client ip: 192.168.201.27

DNS : 192.168.100.115

XCA : 192.168.100.131

 

16c8be149e594f669ac7fe80eb850b68_ab2bda53-5b59-4771-b149-a9cd5f3f43c6.png

 

GTM-P2G8KFN