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Captive portal redirection does not work

Captive portal redirection does not work

Georg
New Contributor

I have the problem that unauthenticated clients are not automatically redirected to the internal captive portal page of the XCA, but they can access the page when they type in the IP address of the XCA.

I already tried this with many different clients.

What can be the cause of this problem?

In the Identify world there were several options to trigger the automatic redirection, but on the XCA i have no clue what is required to let this work.

The Setup is:

VE6120 Small

Version 04.76.04.0005

AP310i Access-Points

1 ACCEPTED SOLUTION

SantM
New Contributor III

@Georg I did upgrade to the version 04.76.04.0005, created new network and new CP. It worked fine for me. Captured packets in AP and checked how it works in general. Seems that AP does some checks with DNS and does temporary redirection before it contacts XCA.

Client ip: 192.168.201.27

DNS : 192.168.100.115

XCA : 192.168.100.131

 

16c8be149e594f669ac7fe80eb850b68_ab2bda53-5b59-4771-b149-a9cd5f3f43c6.png

 

View solution in original post

26 REPLIES 26

SantM
New Contributor III

Hi Goerg,

If the problem is not resolved, can you provide a snapshot of your Captive Portal configuraiton.

I will give a try in my lab.

BR;

Santosh

Georg
New Contributor

Hi Santosh,

 

I didnt touch these rules under onboard.

here are my screenshots:

422d11ed337e461fbb378812d1465229_296ebc4d-b4da-4512-8972-7c8ce4049a9e.png
422d11ed337e461fbb378812d1465229_2feb5811-487c-4172-8717-d47fcf6700b1.png

The idea on this SSID is to pre-register Guest users to be able to print tickets.

SantM
New Contributor III

Hi George,

XCA creates rules when we configure Captive Portal.

 

Please check snaps from my implementation.

 

16b09ae299584720bacb68cea20f1abc_b4dac76a-7ef7-4622-9d0d-b53ce2027535.png

 

These rules are located under Omboarding.

16b09ae299584720bacb68cea20f1abc_cebca1c5-d76c-4cf4-8d88-071028d5cf03.png

I doubt on default auth roles and and default vlan on your WLAN configuration. Roles in the Rules use default vlan defined in the Network Configuration.

 

BR;

Santosh

Georg
New Contributor

Hi Santosh,

 

which automatically created rules do you mean?

Yes i would like to see this rules.

At Identify you had to configure everything by your own, the XCA feels like a black box, and i dont know what is happening.

Here is my WLAN configuration:

a538b9a0b41246b5a46eaea4872ddbea_24cf9921-658d-4245-b6c1-3728b77fbb78.png

 

SantM
New Contributor III

Hi Georg,

I am using Guest Portal with Guest Registration on 4.76.01 for unauthenticated users and it is working fine. Authentication Portal is disabled.

Have you also checked the rules that are automatically created for Captive Portal you have chosen?

If you want to see the rules on implementation, let me know.

BR,

Santosh

GTM-P2G8KFN