cancel
Showing results for 
Search instead for 
Did you mean: 

How can I send SMS with HiveManager / Cloud IQ Virtual Aplliance?

How can I send SMS with HiveManager / Cloud IQ Virtual Aplliance?

Thomas_Gfeller
New Contributor III

Hi at all,

I installed HiveManager NG Virtual Aplliance and I've the necessity to configure a Guest Access Portal with the self registration by SMS.
 

I ve done these setting, but i ether can set a SMS Gateway nor i receive an SMS when i connect to the SSID and fill out the from:

c0fb028ecc4a4e46abb34604b9152864_a5c2e15d-6e3d-4709-8940-c8ef7b5d89b4.png
c0fb028ecc4a4e46abb34604b9152864_6c7af564-9de6-4a7a-a40f-74b7ed2b562f.png

How can I configure this service?


Thank you very much.
Regards.

1 ACCEPTED SOLUTION

jason_hills
New Contributor III

Hi

The SMS notification is not available on the hosted NGVA, as there is no SMS gateway available. Similar to email notifications, where an external SMTP gateway is required. The Cloud hosted HiveManager provides both gateways.  I have found the same issue, leaving the customer with email as the notification option.

Hope that helps.

View solution in original post

1 REPLY 1

jason_hills
New Contributor III

Hi

The SMS notification is not available on the hosted NGVA, as there is no SMS gateway available. Similar to email notifications, where an external SMTP gateway is required. The Cloud hosted HiveManager provides both gateways.  I have found the same issue, leaving the customer with email as the notification option.

Hope that helps.

GTM-P2G8KFN