cancel
Showing results for 
Search instead for 
Did you mean: 

3825i stuck in channel selection on 10.31

3825i stuck in channel selection on 10.31

Christopher_Tay
Contributor
We have has a number of 3825i APs get stuck in "channel selection" that is not released until the AP is rebooted. According to the knowledge base this issue was to fixed in 10.21. We are on version 10.31 and the problem is happening now, it didn't when we were on 10.21.
Also is there a way to set up an alert in NetSight to tell us when a radio is turned off due to this condition?
11 REPLIES 11

Scott_Whall
Extreme Employee
Hi Chris -
If you haven't tried the recently released 10.31.02, then that would be my suggestion. There was a fix placed to improve the background scan feature.

faste
New Contributor II
Turn of .11k or radar or update to 10.31.02
GTM-P2G8KFN