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3825i stuck in channel selection on 10.31

3825i stuck in channel selection on 10.31

Christopher_Tay
Contributor

‎05-10-2017 11:13 AM

We have has a number of 3825i APs get stuck in "channel selection" that is not released until the AP is rebooted. According to the knowledge base this issue was to fixed in 10.21. We are on version 10.31 and the problem is happening now, it didn't when we were on 10.21.
Also is there a way to set up an alert in NetSight to tell us when a radio is turned off due to this condition?
0 Kudos
11 REPLIES 11

Christopher_Tay
Contributor

‎05-11-2017 10:59 AM

Thank you. I will upgrade to 10.31.02 as soon as I get a chance.
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Christopher_Tay
Contributor
In response to Christopher_Tay

‎05-11-2017 10:59 AM

I will update the thread once the upgrade is complete
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David_Choi
Extreme Employee
In response to Christopher_Tay

‎05-11-2017 10:59 AM

Would be helpful for us if you share the result of the upgrade (whether the issue would be gone or still there).
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GTM-P2G8KFN