after upgrade to XMC 8.5.2.6 cannot terminal to devices

[PRobbins]

After upgrading to XMC 8.5.2.6 we can no longer terminal to the devices - it just says connection failed - even though all devices are showing as up in device list and all the SNMP / CLI profiles have not changed.  the old netsight version 8.0.3 is sitting on a different VM and we are able to still terminal from that platform ?  I even tried creating a new CLI profile and assigning to one of the switches but it still failed.  I know the credentials are ok as can SSH from putty using those details and it lets me in, so its some issue with XMC 8.5.2.6

[Miguel-Angel_RO]

Don’t you have access policies in your switches?

Mig

[PRobbins]

there are no firewalls in place between XMC and switches - if i try to ssh from XMC shell i just get a  Connection reset by peer  response - if i try from the old xmc shell it accepts it ?

[Miguel-Angel_RO]

Probbins,

Did you tried to telnet/SSH directly from the XMC shell?

Mig

[Stefan_K_]

Any information in the switch logs? Any ACLs in place or firewalls in between XMC and switches? 

Can you please check under Administration → Users → Auth Group → Edit →  Capability

Check if under “NetSight OneView” the option “access Terminal” is enabled.