09-12-2022 06:15 AM - edited 09-12-2022 06:16 AM
Hi Community,
I noticed that after upgrading an existing and previous correct working XIQ-SE to v22.06.12.13 the most Application in Analytics are now showing as "Undefined-xx".
Has anyone else made this observation or is this an isolated case with me?
Thanx for your help and notes
Cheers - Matthias
Solved! Go to Solution.
09-13-2022 01:10 PM
Hi Matthias and Thijs
Please check this procedure: https://extremeportal.force.com/ExtrArticleDetail?an=000099204 The Issue may be related to the hosts file with names and IPs of Analytics and Management server.
Please try this procedure:
1. Login to XIQ-SE
2. Make a backup copy of appid.xml:
cp /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/appid.xml appid.xml.orig
3. Copy the appid.xml from nextgen to Fingerprints folder
cp /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/nextgen/appid.xml /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/.
4. Restart netsight server
systemctl restart nsserver
Please share your results
Sincerely yours
09-14-2022 08:35 AM
Yep, that worked! Thanks a lot Z!
09-13-2022 01:10 PM
Hi Matthias and Thijs
Please check this procedure: https://extremeportal.force.com/ExtrArticleDetail?an=000099204 The Issue may be related to the hosts file with names and IPs of Analytics and Management server.
Please try this procedure:
1. Login to XIQ-SE
2. Make a backup copy of appid.xml:
cp /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/appid.xml appid.xml.orig
3. Copy the appid.xml from nextgen to Fingerprints folder
cp /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/nextgen/appid.xml /usr/local/Extreme_Networks/NetSight/appdata/Purview/Fingerprints/.
4. Restart netsight server
systemctl restart nsserver
Please share your results
Sincerely yours
09-13-2022 01:16 PM
Fix is scheduled for 22.9 (currently planned mid October 2022)
09-13-2022 06:47 AM
Hi Matthias,
We've got 2 XIQ+Analytics deployments running on 22.06.12.13, and on one of them I see the same behavior...
Rgds
Thijs