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download page stays blank

download page stays blank

Ruud
New Contributor
Dear,

When I want to download the firmware of switches or even the wireless controller, I see the links to download them.

When I want to download the ova files of the nac or xmc, the page stays blank.

The same story with the demokit: no link at all is displayed. (I know my colleague can download all ova files and documents from this page)


I tried it in internet explorer, edge, firefox and chrome: the same result
Even on another pc it does not work.

Does someone has an explanation for this issue?

Thank you

Kind regards,
Ruud
1 ACCEPTED SOLUTION

Drew_C
Valued Contributor III
netsight_appliance_64bit.8.1.5.22-Large.ova
This page works for me when I'm logged in as you. Both accounts that appear when I click download take me to the compliance check. Please go ahead and complete it.

Can you share the URL of the blank page?

View solution in original post

8 REPLIES 8

Drew_C
Valued Contributor III
Glad things are working for you now, Ruud. Thanks for letting us know.

Ruud
New Contributor
dear,

I can download now. changing some parameters in my web brower.

Thanks for your help.

Kind regards,
Ruud

Ruud
New Contributor
Dear,

Clicking on the link you added, showed me the download button: so I was able to download it and to complete the gtac.

But for the rest the situation stays the same. For the others I still get the blank page.

Kind regards,
Ruud

Ruud
New Contributor
https://extremeportal.force.com/ExtrDownloadLanding#q=management&sort=%40sfdownloadcreleasedatec%20descending

f5be80e7b0a34bb0acaeb08002eac306_ef4490b7-b0d3-479a-af2b-f9aa7f4847ea.jpg




https://extremeportal.force.com/ExtrDownloadDetail?id=a4134000000g5ErAAI

f5be80e7b0a34bb0acaeb08002eac306_2e731ad7-d3e2-4146-b9f2-bf1e7520a618.jpg

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