download page stays blank

[Ruud]

Dear,

When I want to download the firmware of switches or even the wireless controller, I see the links to download them.

When I want to download the ova files of the nac or xmc, the page stays blank.

The same story with the demokit: no link at all is displayed. (I know my colleague can download all ova files and documents from this page)


I tried it in internet explorer, edge, firefox and chrome: the same result
Even on another pc it does not work.

Does someone has an explanation for this issue?

Thank you

Kind regards,
Ruud

[Drew_C]

Glad things are working for you now, Ruud. Thanks for letting us know.

[Ruud]

dear,

I can download now. changing some parameters in my web brower.

Thanks for your help.

Kind regards,
Ruud

[Ruud]

Dear,

Clicking on the link you added, showed me the download button: so I was able to download it and to complete the gtac.

But for the rest the situation stays the same. For the others I still get the blank page.

Kind regards,
Ruud

[Ruud]

https://extremeportal.force.com/ExtrDownloadLanding#q=management&sort=%40sfdownloadcreleasedatec%20descending

https://extremeportal.force.com/ExtrDownloadDetail?id=a4134000000g5ErAAI