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EXOS Firmware upgrade problem in NetSight 7.0.5

EXOS Firmware upgrade problem in NetSight 7.0.5

lhuso
New Contributor II

‎09-26-2016 05:44 AM

Some EXOS switches cannot be upgraded in NetSight 7.0.5. When I right click and select Firmware Upgrade on a device, I immediately receive the Error "Selected devices do not support Firmware Upgrade or have never been contacted".

It was the same problem in ver. 7.0.4.
7 REPLIES 7

lhuso
New Contributor II

‎09-26-2016 05:53 AM

I have seen this on two different models (x430-8p and x460-G2-10g), but the on I am working now is an x430-8p running Exos 15.5.3.4. I ma trying to upgrade to Exos ver 16.1.3.6 patch 1-9.
0 Kudos

Ronald_Dvorak
Honored Contributor

‎09-26-2016 05:50 AM

Please post the switch model, the current software and the software that you try to upgrade to.
0 Kudos

OscarK
Extreme Employee

‎09-26-2016 05:49 AM

I think it could be a problem with the EXOS version the switch is using at this moment. I think Netsight can only upgrade when the switch is using a version higher than x.x. Are all switches you cannot upgrade use a low EXOS version ?
0 Kudos
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