Net Sight Map Access denied

[Sandeep_Sriniva]

We created a Map in Netsight and added 4 devices and Saved the Map. When I click on the map now it says
Access Denied :This map contains devices that are restricted from view by your user group.
We have only one user in Netsight.

[Sandeep_Sriniva]

Its solved after restarting the service(nsserver restart/stop/start) on the Netsight

[Sandeep_Sriniva]

I can check the details only on the map for which I have access, rest of the Maps says access denied.

[Bharathiraja__S]

Hi Sandeep,

Please check if you see any difference between below map properties from working to not working

Map name

Map type

Parent map

Pan/zoom control

Thanks,
Suresh.B

[Sandeep_Sriniva]

We are using 7.0.6.27 Netsight Suite

,
There are multiple maps created and dont have access only for 2 maps. We have only one user Root and added the User to Netsight Administrator which has full access. Maps was created using the same Root account.