No DHCP fingerprints in EAC after configuring bootrely to the appliance

[JohanHendrikx]

No DHCP fingerprints in EAC after configuring bootrely to the appliance.

I configured bootprelay to my EAC appliance and noticed that there are no DHCP fingerprints. Do I have to configure something to got this working?

When I do a tcpdump i see dhcp request and other information.

[Ryan_Yacobucci]

I misread your previous comment. Not having an end system entry would point to a RADIUS problem. Good to hear you have found the problem!

[JohanHendrikx]

found problem. mismatch in radius configuration. After reconfig radius the end station show up.

[Goetz__Fred]

I've seen a similar Problem at customer site and here in my lab. Even after I got this in my logfile

2018-07-13 08:40:22,977 DEBUG [Match] OS match detected, MAC=00-1B-0C-96-AA-6A, IP=192.168.10.163, OS detected=Cisco IP Phone
2018-07-13 08:40:22,977 DEBUG [Match] DHCP Message details Type=REQUEST (3), Options=(1,66,6,3,15,150,35), Vendor Class Id=Cisco Systems, Inc. IP Phone CP-7906G, TTL=64

the endsystem entry in control still shows no device type and device family

[Ryan_Yacobucci]

I'd say both cases warrant investigation through a GTAC case.

Thanks
-Ryan