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No interface history data X435-24P-4S

No interface history data X435-24P-4S

JohanHendrikx
Contributor II

I have 2 X435 switches.  Configurations are identical. SNMP is working.

 

On Both switches the setting Collect Device statistics and collect Port Statistics are set on Historical.

 

However on one switchs there is no data collected.

JohanHendrikx_0-1692164299477.png

on the other  there is data:

JohanHendrikx_1-1692164360855.png

how to solve this?

 

 

Johan Hendrik System Architect Audax
2 ACCEPTED SOLUTIONS

You could poke around Administration -> Diagnostics -> Historical Statistic Collector (level:Advanced) and compare/contrast a working and non-working device. Collection Targets... Target Availability.

... that or open a case w/ GTAC and provide a show support ZIP for review.

View solution in original post

I notice there is a difference:

JohanHendrikx_0-1692619471883.png

 

I deleted the device and added it again..  now the setting are good and I see historical data

 

Johan Hendrik System Architect Audax

View solution in original post

6 REPLIES 6

Robert_Haynes
Extreme Employee

I have no solid answer for you.

I would attempt to disable and then re-enable historical collection on the problematic switch.

I would also absolutely confirm SNMP is functional on the problematic switch.

SNMP trace? Does XIQ-SE poll the device periodically for interface information? If you try to bring up the ports list, does it come up (to demonstrate SNMP is functional)?

SNMP is working fine because there is data of historical performace.  I've juist diabled en re-enable the historical collection.

Still no historical data on port

 

Johan Hendrik System Architect Audax

You could poke around Administration -> Diagnostics -> Historical Statistic Collector (level:Advanced) and compare/contrast a working and non-working device. Collection Targets... Target Availability.

... that or open a case w/ GTAC and provide a show support ZIP for review.

I notice there is a difference:

JohanHendrikx_0-1692619471883.png

 

I deleted the device and added it again..  now the setting are good and I see historical data

 

Johan Hendrik System Architect Audax
GTM-P2G8KFN