Page not found after logging into XIQ-SE

[ExtremeNewbie]

Hello Community,

Upgraded to 24.7.10.52 for both XIQ-SE and NAC's.  I could log into XIQ-SE and did so a number of times.  Now, after logging in, I have a page cannot be found please see below with security check in the web address.  Any help with this please?

Thanks,

[Ryan_Yacobucci]

Hello,

I would recommend a case with GTAC to investigate.

It would be good to look at the status of the nsserver service and any errors in the /usr/local/Extreme_Networks/NetSight/appdata/logs/server.log

The response indicates the server service is likely up, but not in a good state.

Have you attempted to restart the service?

systemctl restart nsserver

Thanks
-Ryan

[ExtremeNewbie · Accepted solution]

@Ryan_Yacobucci  - thanks for the email.  Yes, the services were restarted and the logs checked.  GTAC advised updating to v25.08.13.02.  This has resolved the issue.

Kind Regards,