Hello Ryan, the project was suspended for some time. Now I'll go ahead and create my own services definitions.
ShoreTel definitions are a starting point, but Avaya Phones require more classifications rules. The rule "Permit FTP Server" includes in the ShoreTel do not only allow FTP like its sounds. It permit all traffic to the included server ip. This would be a workaround for me to permit all traffic to the IP Office Server.
Avaya Phone should be allowed this type of services: DHCP, DNS, TFTP to IP Office Server, H.323/H245, H.323 RAS, RTP/RTCP (with priority like in the ShoreTel example) and SIP over TCP/UDP.