Purview appliance installation

[Husam]

Hi,

I got a new purview appliance. I am trying to install the software from the USB flash that shipped with it.

But I got this error " No root file system is defined" " Please correct this from the partitioning menu"

Is there any advice to solve this issue and resuming the installation?

Thanks in advance,
Husam

[Mike_Thomas]

Have you just tried to install purview on the main hard drive of the appliance? I think you are running simply checking the USB drive, not the hard drive.
Let us know if there is a problem moving forward past that.

[Husam]

Thank you very much I will submit an RMA

[Mike_Thomas]

I discussed this with one of my peers. Our assumption based off the data presented that this is most likely a hardware problem with the hard drive controller or the hard drive itself, and that you should arrange to have an RMA done on the unit to resolve the issue.

[Husam]

it seems there is no installed image because it boot off BOIS!!!