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Purview Sensor Down

Purview Sensor Down

Christoph
Contributor

‎10-08-2015 04:36 PM

Hello,

I set up a test environment with a virtual PurView (v6.3.0.162) appliance and a v2110 in ESXi. I see flow information from Wireless in OneView but no application recognition. In PurView configuration overview the messages "Sensor is down!" and "Connectivity Issues: sensor is down":

78df46d539514656a8c345b543e3bce1_RackMultipart20151008-15080-c2b5kd-PV_sensor_down_inline.png



What could be the reason?
Where to start troubleshooting?

Kind regards
Christoph

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2 REPLIES 2

Christoph
Contributor

‎10-08-2015 06:19 PM

thanks

The appliance sensor log pointed me to the right way:
10-08-2015 15:13:42 [LVL: 9] [appid (1548)] AppID terminating: Unable restore interface eth2 promiscuous mode. [errno:19, No such device] [void dragon::PacketMmapBase::destruct():236]Although the appliance had two NICs ifconfig showed me, that just eth0 was recognized. Now I have added additional NICs and it works.
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Ronald_Dvorak
Honored Contributor

‎10-08-2015 04:53 PM

In this post we've discussed some troubleshooting steps / links to so articels.

https://community.extremenetworks.com/extreme/topics/purview-colector-wireless

-Ron
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