Upgrading 5420 Software From XIQ Site Engine Failing

[Paul_Kyte]

Hi,

I'm trying to upgrade the software on one of my 5420 switches using the XIQ Site Engine and it keeps failing. I get the message java.io.IOException: channel is broken. Does anyone know what this means and why its happening?

Thanks,

Paul

[OscarK]

Try increasing the upgrade time out in options.

[Ludovico_Steven]

Does SSH to the switch work ?