cancel
Showing results for 
Search instead for 
Did you mean: 

XMC Netsight 8.5.4 - NAC rule issue

XMC Netsight 8.5.4 - NAC rule issue

AntonS
Contributor II

Hy,

I installed Netsight 8.5.4 this week.

All seemed good so far, today I needed to change a NAC rule.

0109b0223fcb4361a4e2861233a23fbb_f3250cee-ff48-473e-9f5d-5b1def76903c.png

After Adding a new rule, I was not able to view NAC rules in oneview anymore?

Did anyone else already install 8.5.4 and can test this?

I already sent a ticket to our partner.

BR

1 ACCEPTED SOLUTION

AntonS
Contributor II

Hello,

I did, yesterday I tested with GTAC.

After copying of extisting NAC Config “2017” to new config “GTAC” we could reproduce the error also in the copied ruleset. So there was an error in that Nac Ruleset.

Today I tried to find out which rule makes problems, so I deleted a couple of rules in the copied “GTAC” ruleset. After that the error did not happen again!?

So I made again a copy of extisting NAC Config “2017” to new config “test”, and deleted one already disabled rule → no error?!

Problem solved - reason unknown

 

Now I can go on and try to integrate XIQ to our Extreme Control (NAC on Prem)

View solution in original post

7 REPLIES 7

Miguel-Angel_RO
Valued Contributor II

Anton,

At first step, I would reboot XMC.

The error seems to be database related.

During the boot of netsight do a tail -f /usr/local/Extreme/netsight/appdata/log/server.log to check at what moment the error does happen. This can give some information on the error.

I’m not sure about the typo of the path.

Mig

AntonS
Contributor II

Thank you

So it has something todo with our setup.

Miguel-Angel_RO
Valued Contributor II

Antox,

I run 8.5.4 and I didn’t experienced this

Mig

GTM-P2G8KFN