ExtremeCloud™ IQ UI Transition: What You Need to Know

[SamPirok]

The ExtremeCloud™ IQ classic UI will be retired Q4 calendar year 2026. The new UI has been available  since July 2025 to ensure customers have ample time to become comfortable before the classic UI is retired.

We will be transitioning from the classic UI to our modernized new UI which will become the default interface for all ExtremeCloud IQ customers in July 2026. The classic UI will be officially retired in Q4 2026 (before December 31, 2026). 

Why is This Transition Needed?

• ExtremeCloud IQ classic is based on legacy architecture
• No new features are being added in ExtremeCloud IQ classic 
• All features / capabilities are developed in ExtremeCloud IQ new UI and Extreme Platform ONE 

Seamless Transition to ExtremeCloud IQ new

• Customers will have a new UI and UX to manage their networks with ExtremeCloud IQ new 
• There will be NO IMPACT to customers data / networks / logs / devices 
• Customers will continue to manage and monitor their network as they have been doing prior to the upgrade

What’s Changing

• ExtremeCloud IQ is transitioning from the classic UI to the new UI experience.
• This is a user interface update only. The underlying platform, configurations, policies, and data remain unchanged. 
• There are specific features that will not be available in ExtremeCloud IQ’s new user interface based on customer usage or were not working in prior releases 
• There are specific 3rd party switches that will no longer be supported with ExtremeCloud IQ’s new user interface

What’s Not Changing

• No impact to network operations
• Same URL and login credentials
• No configuration, policy, or data loss
• No licensing or entitlement changes 

Resources

• UI Transition FAQs (attached)
• UI Feature Comparison (attached)

UI Transition Workflow Videos- Classic to new

• The following videos are available here:
• ExtremeCloud IQ UI Transition Introduction
• Device Filtering
• Device Onboarding
• Device Status, Health, Usage Capacity
• Menu Changes
• Upgrading Device

[DeVoID]

@ckelly1 That comment of mine, is based on my particular situation, employer and budgets.  I agree, its not great, and its 100% on Extreme and their decisions. I dont work for them, im just a plain and simple customer of theirs (even before they bought Aerohive out) just as you are.

The only ray of light here, is that they speak to the 4th Quarter for "turning off" XIQ Classic, and we can all hope they mean December the 31st, and not any day starting in the 4th quarter - but remember all because you will end up in a different interface doesnt mean you cant manage ESOL AP's, you can still do that - .  Plus who knows, maybe there will never be a change on their side of things that affects any ESOL AP's, in which case, all is again fine and allows you time to work this out.  I, like a lot of others, dont think that EP1 interface is ready for prime time, and thats why I hope Dec 31st, which gives them time to work out the bugs and kinks in it.

But at the end of the day, like Apple and their product life cycles, there may come a time where you might get painted into that corner.  In your situation, ask your rep for the cheapest AP with a long ESOL, send it up the management chain, and make them aware of Extremes stance on ESOL AP's - "our update breaks your ESOL AP, we are not responsible".. That agreement is someplace - from what I hear - and was pointed out in this forum that it is in the contract(s) that were signed when customers went with Extreme (or Aerohive before that).

Again though, all the features you have now in XIQ Classic should be available in either/both EP1 and XIQ New.... all the management capabilities you have now, you will have.  Again and again, if they update something on their end, and it BREAKS your ESOL AP's and their manageability, they will NOT fix it/them.  Thats the entire rolled up, everything as I understand it from reading every single post in this thread, including @SamPirok posts about manageability still working, etc.

But your best bet is to let your management know, so at least they know what potential this has for them, and can look ahead.  

DeVoiD.