ExtremeCloud™ IQ UI Transition: What You Need to Know

[SamPirok]

The ExtremeCloud™ IQ classic UI will be retired Q4 calendar year 2026. The new UI has been available  since July 2025 to ensure customers have ample time to become comfortable before the classic UI is retired.

We will be transitioning from the classic UI to our modernized new UI which will become the default interface for all ExtremeCloud IQ customers in July 2026. The classic UI will be officially retired in Q4 2026 (before December 31, 2026). 

Why is This Transition Needed?

• ExtremeCloud IQ classic is based on legacy architecture
• No new features are being added in ExtremeCloud IQ classic 
• All features / capabilities are developed in ExtremeCloud IQ new UI and Extreme Platform ONE 

Seamless Transition to ExtremeCloud IQ new

• Customers will have a new UI and UX to manage their networks with ExtremeCloud IQ new 
• There will be NO IMPACT to customers data / networks / logs / devices 
• Customers will continue to manage and monitor their network as they have been doing prior to the upgrade

What’s Changing

• ExtremeCloud IQ is transitioning from the classic UI to the new UI experience.
• This is a user interface update only. The underlying platform, configurations, policies, and data remain unchanged. 
• There are specific features that will not be available in ExtremeCloud IQ’s new user interface based on customer usage or were not working in prior releases 
• There are specific 3rd party switches that will no longer be supported with ExtremeCloud IQ’s new user interface

What’s Not Changing

• No impact to network operations
• Same URL and login credentials
• No configuration, policy, or data loss
• No licensing or entitlement changes 

Resources

• UI Transition FAQs (attached)
• UI Feature Comparison (attached)

UI Transition Workflow Videos- Classic to new

• The following videos are available here:
• ExtremeCloud IQ UI Transition Introduction
• Device Filtering
• Device Onboarding
• Device Status, Health, Usage Capacity
• Menu Changes
• Upgrading Device

[DeVoID]

OK, can someone explain this!!  I had to replace AP1130's with AP4060x's.

Go that all done, and went into the XIQ New interface to check connectivity.  In SEVEN hours with one poor iphone connected to it (for about 10 minutes), that the RX was in GIG's.

Check my math:

That CANT be right.  Are these AP's with their wifi 6 (which we are not using), GPS and AFC just insanely chatty?

Because the above is insane and causing RX errors (when I did 24 hours instead of 7).

Any ideas?  I have 17 of these **** things.  BTW our switches only go to 1Gig so I even set the AP to 1 Gig, thinking that might be the issue... nope, didnt fix anything.

Ideas?  thoughts? anything?

DeVoiD

PS: I just checked usage in 9 Minutes and for RX its 149563314 bytes! thats 142 MB's.. and I have a fair chuck of retires on RX still...

[DeVoID]

I started another proper thread so we can post there on all the weird things we are seeing and experiencing.  I also put a link in there to this thread so it could be referenced.

I think having that not buried within this post was the way to go.  With us wanting to know, and not an announcement from Extreme with us posting under it - if you know what I mean..

The link to that if you want to post to it, is:  https://community.extremenetworks.com/t5/extremewireless-general/extremecloud-iq-ui-transition-what-...

DeVoiD

[DeVoID]

I just found out that this ****ing company let @SamPirok go last Thursday.....................  Sam was the best thing to happen to this company that has become mediocre and not customer focused.  

They MADE this community space, they listened to customers, they always did their best, they were honest, and it is Extreme's loss.

Why does it seem that the good people in larger companies seem to always get the shaft, versus those inside the company that barely scrape through the day doing any kind of work? and Im not saying its just this company, it seems to be everywhere.  What happened?

Losing Sam is a big blow to this space.  I wonder if it will even get another person, and if it does, SamPirok will be a very hard act to follow.

Im upset and saddened by this.  I wonder what their reason was?