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A stake record of the device was found in the redirector

A stake record of the device was found in the redirector

DALVARADO
New Contributor

‎06-09-2020 04:18 PM

Hello, I have a problem adding a SR2024P switch, I get the error "A stake record of the device was found in the redirector.", How can I solve it?

The serial number is 20261605250126

 

Thank you

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2 REPLIES 2

DALVARADO
New Contributor

‎06-10-2020 02:14 PM

Thanks, I will do it

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Ronald_Dvorak
Honored Contributor

‎06-10-2020 09:35 AM

Hi,

 

looks like that you’d need to open a ticket so the serialnumber is cleared in the database.

 

https://aerohivecommunity.force.com/s/question/0D50c00006dXL3sCAG/i-am-getting-this-message-when-i-t...

 

-Ron

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