A stale record of the device was found in the redirector

[cdubb79]

I am having this issue with three devices I just purchased.  Any help will be appreciated.

04102112242296

04102112242284

04102112242252

Thanks,

Chris

[andresin87]

Same for me:

"A stale record of the device was found in the redirector"

S/N: 03022103160356

[SamPirok]

Hi @cdubb79, sorry for the long wait here, did you still need help with these devices? 

[cdubb79]

Yes I do.  Can you assist please?

[SamPirok · Accepted solution]

You got it, those devices should be free to add now. Thanks again for your patience!