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A stale record of the device was found in the redirector.

A stale record of the device was found in the redirector.

hbanl
New Contributor

I bought some secondhand AP's, when trying to add them to CloudIQ I'm getting the message: A stale record of the device was found in the redirector.

This seems to be related to the SN# already being registered somewhere else and apparently @SamPirok is able to help out on that.

@ Sam, could you help me releasing below serialnumbers?

01301607043258
01301607043263
01301607043308
01301607043315

1 ACCEPTED SOLUTION

SamPirok
Extreme Employee

Hello! Thank you for the mention here. Those devices should now be free to add to your inventory. Please let me know if I can help with anything else!

View solution in original post

2 REPLIES 2

hbanl
New Contributor

What a fast turn around and it works! 👍

Thanks Sam!

SamPirok
Extreme Employee

Hello! Thank you for the mention here. Those devices should now be free to add to your inventory. Please let me know if I can help with anything else!

GTM-P2G8KFN