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A stale record of the device was found in the redirector.

A stale record of the device was found in the redirector.

hbanl
New Contributor

I bought some secondhand AP's, when trying to add them to CloudIQ I'm getting the message: A stale record of the device was found in the redirector.

This seems to be related to the SN# already being registered somewhere else and apparently @SamPirok is able to help out on that.

@ Sam, could you help me releasing below serialnumbers?

01301607043258
01301607043263
01301607043308
01301607043315

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hello! Thank you for the mention here. Those devices should now be free to add to your inventory. Please let me know if I can help with anything else!

View solution in original post

2 REPLIES 2

hbanl
New Contributor

What a fast turn around and it works! 👍

Thanks Sam!

SamPirok
Community Manager Community Manager
Community Manager

Hello! Thank you for the mention here. Those devices should now be free to add to your inventory. Please let me know if I can help with anything else!

GTM-P2G8KFN