cancel
Showing results for 
Search instead for 
Did you mean: 

A stale record of the device was found in the redirector

A stale record of the device was found in the redirector

cdubb79
New Contributor

I am having this issue with three devices I just purchased.  Any help will be appreciated.

04102112242296

04102112242284

04102112242252

 

Thanks,

Chris

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

You got it, those devices should be free to add now. Thanks again for your patience!

View solution in original post

10 REPLIES 10

kklepacki
New Contributor

A stale record of the device was found in the redirector. Please help.

02301508141240

02301404252940

 

andresin87
New Contributor

Same for me:

"A stale record of the device was found in the redirector"

S/N: 03022103160356

SamPirok
Community Manager Community Manager
Community Manager

Hi @cdubb79, sorry for the long wait here, did you still need help with these devices? 

Yes I do.  Can you assist please?

GTM-P2G8KFN