Hi, I purchased 2 access points from someone through Facebook marketplace. The s/n are 01501909130043 and 01501909130014. If someone could release them so I can onboard them I would greatly appreciate it. Thank you in advanced.
Hi @firewood, thanks for the mention here, that device should be free to add to your inventory now. Please let me know if I can help with anything else!
Hi @vazlavk, thanks for reaching out here. I'm not finding any old records for that device, are you still getting the stale record error when you try to add it to your inventory?
I've bought my Extreme AP650 from eBay and try to add to Extreme Cloud IQ. I got an error message "A stale record of the device was found in the redirector." Would you help to remove the error. My device serial # 06501809150541.
Hi @firewood, thanks for the mention here, that device should be free to add to your inventory now. Please let me know if I can help with anything else!
