A stale record was found in the redirector

[humantorch43]

Hi, I purchased 2 access points from someone through Facebook marketplace. The s/n are 01501909130043 and 01501909130014. If someone could release them so I can onboard them I would greatly appreciate it. Thank you in advanced.

[SamPirok · Accepted solution]

Hello, thanks for the mention here! Those devices should be free to add to your inventory now, please let me know if they give you any more trouble!

[firewood]

Hi @SamPirok 

I've bought my Extreme AP650 from eBay and try to add to Extreme Cloud IQ. I got an error message "A stale record of the device was found in the redirector." Would you help to remove the error. My device serial # 06501809150541.

Thanks

[SamPirok · Accepted solution]

Hi @firewood, thanks for the mention here, that device should be free to add to your inventory now. Please let me know if I can help with anything else!

[SamPirok · Accepted solution]

Hello, thanks for the mention here! Those devices should be free to add to your inventory now, please let me know if they give you any more trouble!

[humantorch43]

@SamPirok