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Add AP250 to Extreme IQ

Add AP250 to Extreme IQ

firewood
New Contributor

Hi,

    While trying to add my AP250, S/N 02501608190696 to Extreme IQ, I got the same error: "Device already onboarded". I bought it off eBay. Would you help me to have it added to Extreme IQ?

Thanks,

1 ACCEPTED SOLUTION

Brent_Addis
Contributor

You'll need to either contact the previous owner and have them remove it, or contact Extreme support via https://extreme-networks.my.site.com/ExtrSupportHome

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!

View solution in original post

2 REPLIES 2

Brent_Addis
Contributor

You'll need to either contact the previous owner and have them remove it, or contact Extreme support via https://extreme-networks.my.site.com/ExtrSupportHome

-----
-Brent Addis / Extreme Black Belt #491

New to Extreme? Check out the Welcome series here - https://training.extremenetworks.com/welcome-series-1
Want to join the official Extreme learners discord? Let me know!

Thanks Brent_Addis to point me to the correct direction. I have to contact Extreme support since I don't know who is the previous owner.

Firewood

GTM-P2G8KFN