AP230 6.2r1a device failed to update

[gmnielsen]

Hi,I’m trying to get my reserve Access Points out in our gym for our overflow students, but the APs are at too low a HiveOS to update inside my extremecloudiq account. I’ve read that they can be updated manually, but there are no instructions or files publicly available. Can you help?- Gary

[SamPirok]

Hi Thorsten, I’ve emailed those files over to you now. Please let me know if I can help with anything else!

[Thorsten_V_]

Hi Sam,

I have the same problem with my AP230 6.2.1.0 (6.2r1) . Would you send them to me, too.

thx in advance

[SamPirok · Accepted solution]

Hi Gary, I’ve emailed you the files you’ll need and instructions on how to update the AP’s firmware via the Web UI. Please let me know if you have any questions.