AP230 - The devices appear to be in use by another VIQ

[DaniloG]

Hi @Sam Pirok,

I've purchased these 2x AP230 from a reseller which mentioned these devices have been refurbished, but fully covered by their warranty.

However, when I try to add them to my ExtremeCloud IQ, the message appears that these devices have been added by another user.

Is there a possibility for me to be able to on-board these devices into my ExtremeCloud IQ account?

These are the serial numbers:

02301510302522
02301510302903

Happy to send you the proof of purchase via e-mail shall you need it.

Thank you for your time and consideration.

Kind regards,

Dan​

[DaniloG]

Hi @Sam Pirok,

I was able to add and configure both APs via the ExtremeCloudIQ. 🙂

Thank you for your kind help.

Best regards,

Danilo

[SamPirok]

Hi Dan, thanks very much for the kind reminder here, there are quite a lot of these requests 😃  I did hear from the original owner this morning and those devices should be free to add to your inventory now. Please let me know if I can help with anything else!

[DaniloG]

Hi @Sam Pirok,

Just a kind reminder to help you in case you are flooded with requests :).

Kind regards,

Danilo​

[DaniloG]

Thank you @Sam Pirok for your kind help.​