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Automatic Firmware updates

Automatic Firmware updates

connor_gigg
New Contributor

Is there a setting within the portal to enable automatic OS updates for our APs?

Is there also any alerting within the portal so that when a new OS is released we can get alerted?

1 REPLY 1

DeVoID
Valued Contributor

DONT DO IT!!  lately we are the beta testers for their terrible firmware updates.  I have AP650 and AP460C's and it was hell doing the 10.7.2.0 up to 10.7.3.0, where you would update the AP, it went through the long process, and then it would go offline with the error message  "Device Update Failed". You can Ping it, you can SSH into it, but it stays offline in the Interface.  I dont recall how I fixed the issue, I believe they released an "a" version update or something, but I just did a few test AP's updating from 10.8.3.0 to 10.8.4.0 and guess what?  SAME **** ISSUE.  Im so thankful I used a couple of AP's I keep in different IDF's, but seriously i'm pissed and fed up being Extremes beta tester. The customer should NEVER be in this position. So Auto Update is a terrible idea, and id say always stay at least one or two versions behind.  Stupid me used to live by that rule, and stopped, and would update as soon as a new firmware came out, but with Extremes lack-luster firmware and it breaking AP's connectivity to the hive (my best guess), I wont EVER do that again.  Because I dont recall how I fixed the issue, and tired of being their beta tester, I think Ill just open support tickets...... let them fix this debacle.. 

GTM-P2G8KFN