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ExtremeCloud IQ

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Resolved! The device appears to be in use by another VIQ and A stake record of the device was found in the redirector

I have bought used equipment from an other AP230, AP390I am trying to add my device to ExtremeCloud but got an error Aerohive AP230 : A stake record of the device was found in the redirector. The device serial No. is 02301410101006and error Aerohi...

Resolved! downgrading from pilot to connect

I would like to downgrade my pilot back to connect but it seems from what I am reading you cannot do that. Is their anyway to backup my network policies and or devices and delete my pilot account and reregister for connect and import my devices and n...

Resolved! would like to delete an extremecloudiq account

I would like to remove a pilot account so I can reregister for a connect accountVIQ ID: 128291

Resolved! Aerohive Ap121 : can not add device on my cloud.

I bought 50 wifi aerohive ap121 at ebay to use for the apartment building but currently cannot connect to the cloud.please help me !When i add serial to cloud.“ The device appears to be in use by another VIQ.”Thank you !

Resolved! Extremecloud IQ VLAN and multiple subnet

Is it possible to allow at least two subnet onto 1 VLAN?

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