Having issues updating two brand new out of the box AP230’s. The wont take either a firmware or a config push from extreme IQ. Ive updated them to 6.5r4, they appear in my cloud but I cannot push anything to them. I have had this issue before with HivemanagerNG on prem but that turned out to be a DNS issue. DNS settings have been sent to the device via DHCP and extremecloudiq hostnames all resolve fine.
All required ports are open, I can CAPWAP ping the ExtremecloudIQ CAPWAP server, I can TCP ping the servers IP on TCP 22, 80 and 443 but still cant push a config. Ive tried 6.5r3, 8.4r11 and 10.0r7 and non of those firmware versions will let me push a config.
All I'm getting is one of the attached errors when i hang my mouse over the ‘Device Update Failed’ message. Just stops at either the image update or the DHCP Fingerprint option 55 CLI line.
Please help, as I cannot see what the problem is. I was wondering if it was a TLS or Certificate issue but ive tried multiple firmware versions.
Ive also checked my firewall logs and all traffic outbound from the AP230’s is allowed out, nothing coming back as blocked.
