Captive web portal custom image not saving

[jonesmartinsam]

Hello,

I have a deployment I am supporting where the client wants the captive web portal to show there business logo. I showed them a demo of the one i made before Extreme bought Aerohive but now I am unable to save the custom image and reverts to the default one. Is this something that is now a licence option or is my legacy (Aerohive days) cloud IQ Connect account borked in some way. Any help would be great. 

[CA-Davida]

Also getting this same issue, this is incredibly frustrating. No errors, seems like it's uploading, and then nothing on the dropdown.

[CA-Davida]

No spaces in the file name fixes it. Strange limitation with no obvious errors.

[db1]

Hi,

This is also an issue for me when configuring a CWP in ExtremeCloud IQ Pilot.  I have tried to save and close out of the customisation but it still does not show the new logo.

I have ensured that the logo is the recommended size and tried both .png and .jpg formats.

Any help is appreciated.

Thanks

[CA-Davida]

I managed to get this working!! Make sure there are no spaces in the file name.