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Clients reconnecting many times to the s(h)ame AP (on several APs)

Clients reconnecting many times to the s(h)ame AP (on several APs)

ErnestoA
New Contributor
Hi all!

Just a quick question, I will add more info tomorrow.

My event log is full of some devices reconnecting 100-200 times per hour to the same AP without any more info:
Timestamp	Severity	Category	Device MAC	Host Name	Client MAC	Description
12/05/2022 15:52	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 15:47	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 15:47	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 15:42	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 15:42	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 15:42	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 15:39	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 15:04	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:RRRR thru SSID Wifi internal
12/05/2022 15:01	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:58	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:58	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:57	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:57	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:56	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:56	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:56	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:55	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:55	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:55	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:54	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:53	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:53	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:48	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:47	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:40	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:40	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:38	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:38	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:37	INFO	Client Connect Down	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:ZZZZ thru SSID Wifi internal
12/05/2022 14:33	INFO	Connection Change	4018B1EXXXXX	SEDE_72_AP	56F94555YYYY	Station 56f9:4555:YYYY is authenticated to 4018:b1e1:ZZZZ thru SSID Wifi internal vid 100
12/05/2022 14:16	INFO	Client Connect Down	4018B1E130C0	SEDE_43_AP	56F94555YYYY	Station 56f9:4555:YYYY is deauthenticated from 4018:b1e1:RRRR thru SSID Wifi internal
​


Is a low client density, several floors, 2-3 APs per floor (17x AP121). APs in low power mode (7-10 db), channels were in Auto mode, now in manual non-overlapping. APs don't answer until client ask few times and only if signal is enough good. very slow data rates are disabled.

What else info about the environment do you need? All config seems 'normal' and ok.


Problem appears even when client is still, and it happens on several APs, same config.


Any known bug?
1 REPLY 1

ErnestoA
New Contributor
Well at the end I added some info...

Not sure if problem is related to Roaming between APs (client-APs fight?)?

Any way to know 'exactly' the reason why client is moving/disconnects/change connection?
GTM-P2G8KFN