Error 502 Bad Gateway

[Rafael_CPT]

Error 502 - Bad Gateway appears in the portal when trying to enter the email to request the PIN on the Guest Network.

Does anyone know what it could be?

[Ronald_Dvorak · Accepted solution]

I get the same result…

I don’t see what we’ve done wrong so I’d recommend to open a ticket with the GTAC so they could take a look.

Nor sure whether they have took the server for https://ops2-r1.Extremecloudiq.com/webportal/ offline 🙂

-Ron

[Rafael_CPT]

AP Model is AP250.

Do you need any more information?

[Ronald_Dvorak]

Rafael,

what AP model is used and could you post a screenshot of the SSID window and CWP window to check the config.

-Ron

[Rafael_CPT]

hi, thanks for the help, worked up to two days ago, it's not a new installation. He doesn't even ask for the email, the error when opening the portal.