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Extreme Clod IQ - ap305c - firmware update issues - reboot loop

Extreme Clod IQ - ap305c - firmware update issues - reboot loop

vazlavk
New Contributor II

Hello,

got 3 used AP305C-1, was able to onboard them to Extreme Cloud IQ.

Initially installed Firmware was "10.7r5b" on all three of them.

Started firmware update to latest available version and ended up in reboot loop.
Only local firmware available to update is 10.6r4, wich was transfered to AP via scp / tftp.
Lost 2 days trying every firmware version available in Extreme Cloud IQ.
Only way to go is to flash 10.6r4 twice local and then flash 10.8r2 from Extreme Cloud IQ also twice, here after I can factory reset via pinhole or via cli.
Every other firmware version leeds to reboot loop either emediatly after flashing or after factory reset in any kind.

I'd be very happy with any kind of help.

The only error / warnings I can see:
 

U-Boot 2017.09 (May 07 2025 - 11:42:06 -0700) Broadcom BCM47622, Build: jenkins-U20_StdBld_Rel-7246

Model: Broadcom-v7
DRAM: 1 GiB
NAND: NAND ECC BCH-4, page size 2048 bytes, spare size used 64 bytes
NAND size=1024MB, block=128KB, page=2048B, spare=64
extid 0x95, man_id 0x1

total 0 bad blocks,LIST:
now the up level will see a good flash chip no bad block which size is 40000000
before nvram partition, there are 0 bad blocks
1024 MiB
MMC:
*** Warning - bad CRC, using default environment

...

/memory = 0x40000000 bytes @ 0x0
WARNING: Node's property /reserved-memory/dt_reserved_rdp1 is not defined
WARNING: Node's property /reserved-memory/dt_reserved_rdp2 is not defined
Appending NVRAM to dtb, ret:0

1 ACCEPTED SOLUTION

vazlavk
New Contributor II

Hello,

the problem seems solved.
The APs were all connected to a HPE OfficeConnect Switch 1820.
Somewhere in the community I read about LLDP in conjunction  with OfficeConnect Switch 1820 and I also read somewhere in the release notes of different firmware verisions that from a specific version onward LLDP is enabled as default.
So the problem was LLDP and OfficeConnect Switch 1820.
Switched off LLDP and everything works just fine.

Seems sufficent to disable LLDP transmit on the switch port.

See:

https://community.extremenetworks.com/t5/extremecloud-iq/ap-305c-with-hp-officonnect-swith-1820-don-...

 

View solution in original post

1 REPLY 1

vazlavk
New Contributor II

Hello,

the problem seems solved.
The APs were all connected to a HPE OfficeConnect Switch 1820.
Somewhere in the community I read about LLDP in conjunction  with OfficeConnect Switch 1820 and I also read somewhere in the release notes of different firmware verisions that from a specific version onward LLDP is enabled as default.
So the problem was LLDP and OfficeConnect Switch 1820.
Switched off LLDP and everything works just fine.

Seems sufficent to disable LLDP transmit on the switch port.

See:

https://community.extremenetworks.com/t5/extremecloud-iq/ap-305c-with-hp-officonnect-swith-1820-don-...

 

GTM-P2G8KFN