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ExtremecloudIQ Can' add SSID to network profile

ExtremecloudIQ Can' add SSID to network profile

SheepDog
New Contributor

IF I try to add an SSID I get the following message. I have had more SSID's before and deleted old ones. I only have 3 SSID's now.

The SSID was not added. You have reached the maximum number of SSIDs allowed for your ExtremeCloud IQ Connect account. Contact Extreme or the partner account team for more information about increasing the limit.

1 ACCEPTED SOLUTION

Ash_Finch
Contributor III

The limitations of connect were changed to 4 SSIDs max (https://extreme-networks.my.site.com/ExtrArticleDetail?an=000110996&q=connect%20limit) I wonder if you need to go into configure > common objects > policy > ssids and then delete it from there first perhaps? Haven't tested it though so not sure if that's the case!

View solution in original post

3 REPLIES 3

Christoph_S
Extreme Employee

Ash is right, go to the main SSID container and try adding one there, if you get the same message then you'll will have to delete SSIDs from the main container and not only the Network policy. 

BR,

Christoph S.

Ash_Finch
Contributor III

The limitations of connect were changed to 4 SSIDs max (https://extreme-networks.my.site.com/ExtrArticleDetail?an=000110996&q=connect%20limit) I wonder if you need to go into configure > common objects > policy > ssids and then delete it from there first perhaps? Haven't tested it though so not sure if that's the case!

That worked, I though once it was deleted from the policy it was removed. - thanks.

GTM-P2G8KFN