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12-16-2020 09:32 AM
Hi community,
Is there a way to downgrade a CloudIQ Pilot account to A Connect one?
If not, is there a procedure to delete an existing account?
Thanks
Mig
Solved! Go to Solution.
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12-16-2020 01:09 PM
Thanks for the mention
To delete an existing instance (Connect or Pilot) we’d need to file a case so we can send the request to our dev ops team. The only information the case should need is your VIQ ID which you can find in Global Settings> VIQ Management.
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12-22-2020 08:25 PM
Hi
Any news for me?
Thanks
Mig
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12-17-2020 01:54 PM
I absolutely can Mig, I’ll let you know when that is complete. Thanks for providing the VIQ ID!
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12-17-2020 01:34 PM
Thanks Sam,
Could you request the deletion of the VIQ Id: 140652 ?
Thanks
Mig
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12-16-2020 01:09 PM
Thanks for the mention
To delete an existing instance (Connect or Pilot) we’d need to file a case so we can send the request to our dev ops team. The only information the case should need is your VIQ ID which you can find in Global Settings> VIQ Management.
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12-16-2020 10:03 AM
Hello Mig,
there is no downgrade option from Pilot to Connect.
Regarding the acount deletion, maybe